María Belén Garrett is the Associate, Customer Strategy and Engagement, Accion Advisory, based in Bogota, Colombia. Belén works closely with the regional and global team on product development and strategy projects using client-centered and behavioral design methodologies. She contributes with market and user research, product development, customer engagement, strategic diagnosis, and roadmap definitions on digital transformation, financial strategies, and capacity building. Belén leads and supports global capacity-building projects aimed at strengthening the digital, financial, and managerial skills of low-income microentrepreneurs.

Prior to joining Accion, Belén worked at Woozle Research in the UK, as Research Analyst. She has also worked at the UN International Organization for Migration supporting with the coordination and implementation of national and local programs, and at different US-based nonprofits and Think Tanks coordinating educational and leadership projects.

Belén completed a Master of Science in Local Economic Development at London School of Economics and also holds a BS in Economics from Purdue University.