The disruption caused by COVID-19 has accelerated the shift to digital, with a growing number of financial service providers that serve low-income and micro and small business customers using technology to streamline operations and deliver products and services. As their use of digital channels increases, so does the risk of exposing identity information and the threat of cyberattacks resulting in severe consequences.
On May 24, 2022, we gathered cybersecurity industry leaders for a discussion on the importance of mitigating cyber risks, strengthening cybersecurity, and building cyber resilience. We discussed cyber risk trends and their impact on financial inclusion, how to balance cybersecurity with innovation, and how providers can better protect their systems, data, and customers’ best interest.
